Returning
Return conditions
If we receive an item back that does not meet the return conditions below, we can unfortunately not return it
accept. We will return the item to you.
Return process:
- Within 14 days of receipt
- The product must be unworn, undamaged and unwashed
- Report your return to retour@yamine.nl
Please enclose the following information:
- Your name
- Your address
- Reason for return
- You will find a return form with your order. Please fill it out and send it back together with the package.
- Seal your parcel securely and address it to our return address:
Yamine
Strekelveld 17
3993RA Houten
- Drop off your parcel at a PostNL service point
- You will be responsible for the shipping costs of the return shipment
- Keep the receipt
- We recommend sending the parcel with a Track & Trace code so you can track it easily
-
As soon as we have received your return in good order, we will process your return within 7 working days after receipt of the items and refund the money excluding the shipping costs in the same manner as it was paid